VICE PRESIDENT, OFFICE MANAGEMENT
Since day one, Peggy has been a dedicated leader at SilverTech and has been a part of every triumph and challenge the agency has seen over two and a half decades. She has witnessed and supported SilverTech's growth from a small staff of 5 working to a thriving team of over 80 individuals working in multiple locations across the U.S.
Peggy seamlessly manages numerous key areas of our company, including office management, human resources, facilities and administration. Behind the scenes, Peggy ensures that everything runs smoothly, acting as the driving force that keeps everyone on track. Company events, employee onboarding, new office fixtures, internal policy, facility moves, benefit administration and key senior leadership decisions have Peggy’s imprint and impact. Peggy is truly instrumental in the past and future success of SilverTech.
By: Abigail Macdonald | 3/26/26
AI is reshaping brand visibility. Learn how AI sentiment scoring reveals how platforms describe your brand and why pairing Otterly.ai insights with a strong SEO and GEO strategy improves your competitive position.
Every brand today knows it shows up in AI platforms like ChatGPT, Gemini, and Perplexity. But almost no one is asking the more important question:
It’s one thing to appear in an AI-generated answer. It’s another to understand whether that answer frames you as a leader, an afterthought, or a cautionary tale. And until recently, there was no way to measure that at scale.
That’s changing fast.
AI platforms don’t just retrieve information. They interpret it. They decide whether your brand is “the top choice,” “a solid alternative,” or “a tool some users find limiting.” That tone shapes perception long before a buyer ever reaches your website.
And now, for the first time, brands can quantify it.
Tools like Otterly.AI are introducing something game changing: a quantified sentiment score that shows exactly how positively, neutrally, or negatively AI engines describe your brand and how that compares to every competitor you track.
This isn’t social listening. This isn’t monitoring human conversations.
This is AI listening. It's understanding the emotional tone AI models themselves use when they talk about you.
Imagine discovering:
• Your brand’s AI sentiment score: +55
• Your top competitor’s score: +79
That’s not just a gap. That’s a roadmap.
Suddenly, “improve our AI visibility” becomes a measurable target with a clear benchmark.
Most teams track whether they’re included in AI answers. But inclusion alone is a vanity metric.
What you really need to know is:
• Are you described more favorably than competitors?
• Are neutral mentions dominating when they should be positive?
• Are negative associations creeping in, and why?
• Which prompts generate your best and worst AI coverage?
• What sources is the AI relying on to form its opinion?
If a competitor is consistently described more favorably than you, that’s not an accident. It’s a signal about the content AI is trained on, the citations it trusts, and the narrative the internet has built around your brand.
1. Competitive Benchmarking That Actually Means Something
You can now see sentiment scores across AI engines side by side with your competitors. Not just who gets mentioned, but who gets praised.
2. Prompt Level Insight Into Your Strengths and Weaknesses
You can drill into individual queries to see exactly where AI favors you…and where it doesn’t. That’s where your content, PR, and SEO strategy should focus next.
3. A Clear Path to Fixing the Narrative
Negative or neutral sentiment often comes from outdated product pages, missing comparison content, a lack of third-party coverage, or a weak digital PR footprint.
Now you know exactly what to fix and where.
AI sentiment is a powerful new signal, but it is only one part of a full visibility strategy. To influence how AI platforms talk about your brand, you need the foundation that comprehensive SEO and GEO services provide.
A strong SEO and GEO program helps you:
• Strengthen the content AI models learn from so they have better material to reference
• Increase your presence across trusted sources that AI engines rely on
• Improve geographic relevance and local authority, which boosts trust signals
• Close competitive gaps faster through better content, backlinks, and local consistency
• Build long-term visibility across both search and AI ecosystems
The takeaway is simple: Measuring AI sentiment tells you where you stand. SEO and GEO give you the tools to change it.
Most brands are not doing all of this yet, which is exactly why the ones who start now will gain an advantage that compounds over time.
SilverTech is an official Otterly.ai partner, which means we can help you go beyond measurement and actually improve how AI platforms talk about your brand.
Our SEO and GEO services are built to strengthen the exact signals AI engines rely on, including:
• Technical SEO that ensures your site is structured for both search engines and AI crawlers
• Content strategy that fills the gaps AI models currently misinterpret or overlook
• Local and geographic optimization that improves trust and authority
• Ongoing monitoring that tracks how your sentiment score changes over time
When you combine Otterly.ai’s sentiment intelligence with SilverTech’s full-scale SEO and GEO strategy, you get a complete system for understanding your brand’s AI reputation and improving it in measurable ways.
Not: “Are we showing up in AI search?”
But: “When AI talks about us, what does it actually say?”
AI is not just summarizing the internet anymore. It is shaping perception, influencing decisions, and rewriting category narratives in real time.
If you are not tracking how AI describes your brand and how that compares to competitors, you may be missing signals that shape your market position.
This website uses cookies in order to offer you the most relevant information. Please "Accept & Continue" for optimal site performance.