AI & LLM SOLUTIONS

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AI & LLM Solutions

AI THAT'S ALREADY PROVEN—NOT PROMISED

While many agencies are still talking about artificial intelligence, SilverTech is actively delivering it. We design and deploy custom AI solutions, enterprise LLM tools, and data-driven automation that solve real business challenges for organizations across the U.S. from financial institutions to government agencies and mid-market enterprises.

Our team builds AI around your specific data, workflows, and technology stack. No generic tools or one-size-fits-all platforms. Just practical, scalable solutions designed to support your digital transformation, growth, and customer experience goals.

We Build

Predictive models and customer behavior forecasting
LLM-Powered assistants and internal knowledge tools
AI-driven website and content personalization
Intelligent data collection and enrichment tools
Automated workflows and decision-support systems

Using laptop with Ai assistant and commanding to create something,

HOW WE BUILD IT

We help organizations understand what data they have, where it lives, and how to connect it to power meaningful AI outcomes. Our process blends data strategy, AI engineering, and experience design so each solution is accurate, secure, and enterprise-ready.

Our approach includes:

Assessing data maturity and identifying high-value data sources
Designing a scalable data strategy and unifying disconnected systems
Rapid prototyping and model validation
Training custom AI and LLM models using your business context
Integrating AI with CMS, CRM, CDP, ERP, and cloud platforms
Ongoing governance, measurement, and optimization

Using KPI Dashboard on virtual screen working with robot

WHERE AI HELPS MOST

Custom AI and LLM solutions help mid-market and enterprise organizations:

Automate manual tasks and reduce operational costs
Personalize customer experiences across channels
Improve decision-making with predictive insights
Increase employee productivity and service quality

These gains apply across regulated industries including financial services, government, utilities, manufacturing, and healthcare.

START YOUR AI INITIATIVE

Ready to explore AI, build a prototype, or solve a specific business challenge? We can help you move from idea to impact—quickly and confidently.

Let's talk about your AI project

Business team discussing working analyzing with financial data and marketing growth report graph

PREDICTING CUSTOMER ATTRITION FOR A FINANCIAL INSTITUTION

We created a predictive analytics model to help a financial services organization identify customer churn earlier and act proactively.

Result: Improved retention and more strategic engagement.

AI TRIP BUILDER FOR A STATE GOVERNMENT TOURISM DEPARTMENT

We developed an AI-powered itinerary planner that collects visitor interests and turns them into personalized trip recommendations, all while capturing valuable, privacy-friendly insights.

Result: Higher engagement and better data for future personalization.

Automation software managing information files

ORGANIZING MILLIONS OF DOCUMENTS FOR AN ENTERPRISE ACCOUNTING FIRM

A national accounting firm needed to make millions of digital documents easier to classify and retrieve. We applied AI to automatically categorize and segment content.

Result: Hundreds of hours saved and dramatically faster findability for staff and clients.

Person using personalized mobile banking on phone

WEBSITE PERSONALIZATION FOR A REGIONAL BANK

We implemented AI-driven personalization to deliver more relevant content to customers based on their needs, interests, and intent.

Result: Higher engagement and improved conversion paths.

WHY SILVERTECH

SilverTech brings together strategy, data engineering, experience design, and cloud architecture—all under one roof. Our team has delivered real, production-ready AI solutions across the Northeast and nationwide, helping organizations modernize their digital ecosystems with confidence.

With us, you get AI that is secure, compliant, integrated, and already proven to drive results.

HOW WE CAN HELP YOU

FAQs

Custom AI solutions are built specifically for your organization's unique data, workflows, and business challenges. Unlike generic AI platforms, they're trained on your proprietary information and integrated directly into your existing systems for more accurate, relevant results. SilverTech develops custom AI that solves your specific business problems rather than forcing you to adapt to pre-built tools.

LLM stands for Large Language Model—AI systems trained on vast amounts of text data to understand and generate human-like language. Businesses implement LLMs for customer service chatbots, internal knowledge assistants, content generation, document analysis, and automating communication workflows. SilverTech trains and deploys LLMs customized for your company's specific terminology, processes, and data.

Enterprise AI refers to AI solutions designed for large organizations with complex requirements, high security standards, and multiple systems. Custom AI can be built for any organization size but is tailored to specific needs rather than being a pre-built product. SilverTech builds both enterprise-grade AI for large organizations and custom AI for mid-market companies based on your industry regulations and business needs.

Custom AI implementation includes: assessing current data and systems, defining business objectives, designing a data strategy, prototyping solutions, training and validating models, integrating with existing platforms, testing, deployment, and ongoing optimization. SilverTech's process emphasizes rapid prototyping and validation to ensure AI delivers measurable business outcomes before full deployment.

No, you don't need internal AI expertise. An experienced AI development partner handles the technical aspects while working with your subject matter experts to ensure solutions align with business needs and workflows. SilverTech brings the AI engineering expertise while collaborating with your team to ensure solutions deliver on your specific business goals.

AI integration with enterprise platforms like Salesforce, Microsoft Dynamics, SAP, Oracle, and other CMS, CRM, CDP, and ERP systems happens through APIs and data pipelines. SilverTech designs custom AI solutions that work within your existing technology stack, ensuring AI enhances rather than disrupts your current workflows and systems.

FROM THE BLOG

Website Development, Website Optimization