DIGITAL TRANSFORMATION FOR MODERN MANUFACTURERS

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Greater Efficiency, Better CX and Global Scalability

SilverTech helps leading manufacturers navigate digital modernization by bringing together web development, CRM, marketing technology, e-commerce, product and enterprise data integrations. Whether your team is struggling to provide instant access to technical specs and CAD files, automate product data across channels, or enable customers to check real-time inventory and place orders online, SilverTech can help you make it happen.

Why Your Digital Infrastructure Matters

In today's manufacturing landscape, your website isn't just a marketing tool, it's a part of your business infrastructure. B2B buyers expect the same digital experience they get as consumers: instant access to detailed product specifications, downloadable CAD drawings, real-time inventory visibility, and seamless online ordering. Whether supporting global distributors, engineering teams, or procurement departments, manufacturers must deliver fast, data-rich digital experiences powered by integrated systems.

SilverTech partners with manufacturers to solve these challenges head-on. From PIM (Product Information Management) systems to integrating CRMs, DAMs, ERP platforms, and B2B eCommerce solutions, we bring together the digital ecosystem you need to compete and grow in a fast-moving market.

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CLIENT BRANDS YOU MAY RECOGNIZE

Common Manufacturing Challenges We Solve

Our manufacturing clients, ranging from Fortune 500 OEMs to regional B2B suppliers, typically face some combination of the following:

1. Outdated or fragmented websites that don't showcase technical capabilities or product depth, making it hard for engineers and buyers to find what they need.

2. Difficult access to critical technical resources like CAD files, spec sheets, installation manuals, compliance documents, and certifications, forcing customers to call for information that should be self-serve.

3. Disconnected product data spread across spreadsheets, legacy systems, and multiple databases, making it nearly impossible to keep specifications, pricing, and inventory accurate across all channels.

4. Manual, time-consuming product updates that require IT intervention every time a spec changes, a new SKU launches, or pricing needs adjustment.

5. Inability to support complex B2B buying scenarios like bulk ordering, custom configurations, quote requests, account-specific pricing, or multiple ship-to locations.

6. Sales and service teams struggling to access accurate product configurations, compatibility guides, and service documentation in the field or during customer calls.

ALLISON TRANSMISSION

Manufacturing clients like Allison Transmission have seen measurable ROI from their digital transformation with SilverTech:

2,000+ hours saved through automation of digital content, document, and translation workflows
32% increase in engagement and 22% longer sessions after launching the new website

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DELPHI TECHNOLOGIES

SilverTech developed a custom Parts Finder Catalog for Delphi Technologies, the global leader in aftermarket automotive parts. The project required multiple data integrations, advanced tagging and search systems, and a multilingual end-user experience for customers in North America and EMEA. Personalized filtering based on geographic location and 3D image capabilities helped customers to better find and visualize products with 40,000+ SKUs.

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STARRETT

See how Starrett eliminated platform risks and out-of-stock issues by migrating to Sitefinity-fronted BigCommerce with real-time Oracle integration. Address validation stopped fraudulent orders, automated tax calculations streamlined checkout, and a new executive dashboard provided actionable insights for better decision-making.

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FAQs

Yes. We're platform-agnostic and experienced integrating with the systems manufacturers already use like SAP S/4HANA, Oracle NetSuite, Microsoft Dynamics 365, Salesforce, Infor, Epicor and others. We evaluate your current tech stack and recommend the best path forward, whether that's optimizing what you have or filling critical gaps.

This is common. We start with a data audit to assess what you have, then create a cleanup and migration plan. Often this involves implementing a PIM (Product Information Management) system to centralize your product data (specs, images, documents, pricing) so you update once and publish everywhere. We also establish governance processes to maintain quality going forward.

Absolutely. We integrate your ERP or inventory system to display live stock levels and lead times. For e-commerce, we build B2B-specific capabilities: account-specific pricing, approval workflows, bulk ordering, quick order forms using part numbers, quote requests, multiple shipping addresses, and integration with your existing customer accounts.

Our clients have seen outcomes that include reduced support calls as customers self-serve technical information, faster sales cycles with online ordering and quote requests, fewer data errors with centralized product management, increased customer satisfaction through better digital experiences, and improved visibility into which products and resources drive the most engagement.