UX strategists walk a mile in your customers’ shoes. They research, learn, map and test the needs and behavior of your target audience. We construct colorful personas and detailed user journey maps that identify key challenges and areas of opportunity at every touchpoint and interaction your customers may have with you.
Wireframes and prototypes help us to test and validate strategic decisions and to fine tune every usability and user flow detail prior to applying design. This allows us to make incremental refinements that can significantly boost end results.
Design and behavior are intertwined very closely, therefore we utilize data to aid in making key design decisions. By focusing heavily on defining who the audience is and what they need to do, we craft design artifacts with genuine empathy for the folks who will be interacting with them.
You don’t want customers to solely recognize your brand, you want them to ‘experience’ it. Your company has a pulse, a personality, and a story that needs to be told. Let us help you tell that story - with conviction and consistency – across all digital channels.
Websites must meet the accessibility and usability needs of all users. This not only makes sense to us and is a best practice, it’s also the law. Many industries are now required to comply with accessibility and ADA guidelines - like WCAG 2.1. Our team knows the compliance requirements for the industries we work in, and we stay at the top of our game through regular accessibility training and utilizing best development and design practices.
Our experts have developed custom applications and web integrations that eliminate data silos to provide a full, online eco system. As experts in every channel, we allow for a two-way flow of information creating a holistic 360 web view all under one roof.
