DATA AND SYSTEMS INTEGRATION

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Data and Integrations

SEAMLESS EXPERIENCES

An effortless and enjoyable digital customer journey experience is rarely possible in a vacuum. It requires a trusted connection with other channels, systems and data sets - with multiple intricate interactions often happening behind the scene all at once. The digital eco-system is vast and complicated. It's a good thing that seamless and secure integrations are SilverTech's strength and a specialized area of our expertise.

Whether performing secure data integrations using custom coding or scripts or leveraging available APIs, our team has seen and done it all.

First, second, and third-party data integration for personalization
Customer data platforms
Payment gateways and merchants
Inventory and fulfillment
Product information management (PIM)
Site search solutions
Customer portal integrations to manager orders, account profiles, online services, billing, energy consumption, notifications, and emergency outage alerts
Real-time customized dashboard for analytics and reporting
CRM and marketing automation integration
Employee intranet and collaboration platforms

CUSTOMER ACCOUNT PORTAL WINS ENERGY INDUSTRY AWARD

Read our case study on Nova Scotia Power. Built on the Progress Sitefinity DXP and integrated with Kubra billing solution, Bidgely energy data, and more, this utility website integrated with a customer account portal won multiple national awards.

Read Case Study