DATA AND SYSTEMS INTEGRATION
An effortless and enjoyable digital customer journey experience is rarely possible in a vacuum. It requires a trusted connection with other channels, systems and data sets - with multiple intricate interactions often happening behind the scene all at once. The digital eco-system is vast and complicated. It's a good thing that seamless and secure integrations are SilverTech's strength and a specialized area of our expertise.
Whether performing secure data integrations using custom coding or scripts or leveraging available APIs, our team has seen and done it all.
- First, second, and third-party data integration for personalization
- Customer data platforms
- Payment gateways and merchants
- Inventory and fulfillment
- Product information management (PIM)
- Site search solutions
- Customer portal integrations to manager orders, account profiles, online services, billing, energy consumption, notifications, and emergency outage alerts
- Real-time customized dashboard for analytics and reporting
- CRM and marketing automation integration
- Employee intranet and collaboration platforms