PORTALS AND INTRANETS
PERSONALIZED CUSTOMER, EMPLOYEE AND MEMBER PORTAL EXPERIENCES
With a full-time, certified, advanced technology team, SilverTech designs and develops branded, integrated and secure environments that deliver the ultimate user experience. We’ve created web-based solutions that collect and serve data and information from multiple sources into a user interface or dashboard that provides a cohesive, branded and personal experience.
What are the benefits of a personalized portal solution?
A portal can be called by many names – hub, online center, intranet, extranet – just to name a few. The one thing that portals have in common is that they are a unified view into transactions, tasks, information and data used by a specific audience. Not always, but most times, portals will require users to log in or be authenticated. This allows for a completely tailored website experience, in content and functionality, for that user.- Customer loyalty
- Transactional efficiency
- Productivity
- Task simplification
- Automation
- Self-service capabilities
- Account management
- One-to-one personalized communication experience
OUR WORK INCLUDES THE DESIGN AND DEVELOPMENT OF:
- Modern intranets and employee engagement solutions
- Customer account and order management solutions
- Online delivery scheduling
- Customer service online communication center
- Merged analytics and real-time reporting dashboards
- Extranets for vendor and partner collaboration
- Learning centers
- Portlets
