ADVIA CREDIT UNION

Services we provide:

  • Discovery
  • Digital Strategy
  • Content Analysis
  • Custom Integrations
  • UX/UI Design
  • Website Development
  • Hosting
  • Support


About Advia Credit Union

Advia Credit Union has a mission to provide financial advantages to its members by providing advice, advocating for members, and offering advantages other financial institutions don’t. This is accomplished through innovative financial solutions and a new, scalable website. For this new site, Advia sought to proactively provide the quickest and easiest digital solution for members to get the best user experience. Advia is not like other financial institutions; this is illustrated in Advia’s commitment to serving the ever-changing financial needs of its members. One of its core values is to drive progress by engaging in a spirit of innovation and developing new digital service tools for its members. This led to an innovative website redesign to give members easy access to information digitally.

The Challenge

The old website was not intuitive, and the overall digital experience lacked. The lending areas of the old site for both mortgages and auto loans were not producing results. With increased in mobile traffic, the site needed an improved mobile user experience. A major challenge facing Advia’s business team was the organization and content hierarchy of the old site. The content was repetitive and text-heavy, and members were confused about where to find the information they sought. Other obstacles included Advia’s team being unable to easily update the content and structure of the pages on the old website.

Goals for the New Site:

  • Improved navigation layout
  • Measurable enhancements
  • Increase time spent on the website
  • Meets brand standards with redesign
  • Increase overall visitors engagement
  • Increase content management efficiency

Advia wanted to create a “one-stop” resource center to educate members on digital banking—including forms, links, documents, and video tutorials. Two goals for the new Advia Credit Union website were simplifying content and allowing self-service for members. Advia did not want to reinvent the wheel in terms of UI but wanted to deliver a better digital experience to its members and potential new members. The new website provides a clean and clear navigation experience to eliminate clutter and confusion.

The Right Platform

SilverTech reviewed several CMS/DX platforms with Advia. Progress Sitefinity was the chosen platform, giving Advia a fully optimized digital experience. Using the page templates on the Sitefinity platform allows Advia to accomplish the goals for the new site by enhancing the design and layout of the website with ease. The new website improves the user experience with the use of properly placed navigation buttons and call to actions (CTAs) clearly directing users through the content on the page to the sub-pages. Advia’s site has an engaging navigation and advanced filter functionality allowing users to get to the content they are looking for with ease. Additionally, the Advia content team can seamlessly update and create pages within the Sitefinity CMS, keeping the website current and relevant.

DOWNLOAD FULL ADVIA CREDIT UNION CASE STUDY

RESULTS

13.58%
Increase in session duration
1,242%
Increase in self-service/locations pageviews
7,243.46%
Increase in self-service/contact-us pageviews
571.99%
Increase in certificate accounts pageviews

What is Content Modeling? A Guide to Structuring Content for Success

5/23/25

Content is everywhere — websites, apps, marketing campaigns, chatbots, and more. Behind every piece of content that looks clean and well-organized is an intentional content model guiding how that content is created, stored, and displayed. Whether you are a developer, designer, marketer, or content strategist, understanding content modeling is essential to building scalable and effective digital experiences.

What is Content Modeling?

Content modeling is the process of identifying, organizing, and structuring all the distinct types of content an organization needs — and defining how these pieces relate to one another. Think of it as creating a blueprint for your content, much like an architect creates a blueprint for a building.

A content model breaks content down into content types, fields, relationships, and rules, ensuring that content is reusable, adaptable, and easy to manage across multiple platforms and channels.

Why is Content Modeling Important?

Without a clear content model, content can become fragmented, inconsistent, and difficult to manage. Here’s why content modeling should be a cornerstone of your content strategy:

Consistency: Ensures that content is structured uniformly across all platforms.
Scalability: Makes it easier to add new content types or adapt to new channels without starting from scratch.
Reusability: Allows content to be repurposed for different contexts (e.g., websites, apps, voice assistants).
Collaboration: Helps designers, developers, and writers work from the same content blueprint, reducing confusion and errors.
Future-proof: Prepares your content to be flexible and ready for future technologies and platforms.

Key Elements of a Content Model

1. Content Types

These are the different kinds of content you need, such as "Blog Post," "Product," "Testimonial," "Event," or "Author."

2. Fields/Attributes

Each content type has specific pieces of information (fields) associated with it.
•      For a Blog Post, fields might include Title, Author, Publish Date, Body, Tags, and Featured Image.
•      For a Product, fields might include Name, Description, Price, SKU, and Image.

3. Relationships

Content types often relate to each other.
•      A Blog Post might have a relationship with an Author.
•      A Product might be linked to multiple Categories.

4. Content Rules

These are constraints and guidelines that ensure content is created correctly.
•      Example: "The Title field is required and has a 60-character limit."
•      Example: "An Event must have a Date and Location."

5. Taxonomies and Tags

To classify and group content logically, you may define categories, tags, or custom taxonomies (e.g., genres for books).

A Simple Example: Modeling a Blog Post

Table of blog post model with field type, type, description, and required (yes or no)

How content Modeling Helps Teams

Content Strategists: Plan and organize content in ways that align with business goals.
Designers: Know exactly what content elements are available to design for.
Developers: Can build flexible and efficient content structures in CMS or headless CMS systems.
Marketing Teams: Ensure consistent messaging and design across campaigns.

Content Modeling in a Headless CMS World

With the rise of headless CMS platforms like Sanity and Contentful and hybrid headless CMS platforms like Kentico and Progress Sitefinity, content modeling has become even more critical. Since content is decoupled from presentation, having a solid model allows you to reuse the same content across websites, mobile apps, and even IoT devices without reauthoring content.

Tips for Effective Content Modeling

Start with a Content Inventory: Identify all content types and their variations.
Think About Relationships: Map out how content pieces connect.
Consider Reusability: Design models that allow content to be reused in multiple contexts.
Involve Stakeholders Early: Collaborate with developers, designers, and marketers to ensure the model works for everyone.
Document Everything: Create clear documentation so everyone understands the content structure.

A Complex Example: Website Content Model

A complex content model for a website ensures structured content management, facilitating scalability, personalization, and multi-channel publishing.

[Home Page] ---> [Services] ---> [Case Studies]
        |               |               |
        V               V               V
    [About Page] <--> [Team]      [Testimonials]
        |               
        V              
    [Contact Page]

 Services Example

• GET /services – Get all services
• GET /services/{id} – Get a specific service
• POST /services – Create a new service
• PUT /services/{id} – Update a service
• DELETE /services/{id} – Delete a service

    "id": 1,
    "name": "Web Development",
    "description": "Custom website development services.",
    "category": "Development",
    "icon": "https://cdn.yourbusiness.com/icons/web-dev.png",
    "pricing": "Contact for Pricing",
    "related_services": [2, 3]

Final Thoughts

Unlock the full potential of your digital ecosystem with SilverTech’s Content Modeling Solutions. Content modeling is more than just a technical task — it is a collaborative effort that ensures your content is consistent, flexible, and ready to meet user needs. Whether you’re managing a dynamic website, powering omnichannel marketing, or streamlining content governance, our expertly crafted models bring order to complexity. 

A strong content model will set you up for success. We design flexible, future-proof structures that empower teams to create, manage, and distribute content seamlessly—reducing redundancies, improving searchability, and accelerating time-to-market. With SilverTech, your content isn’t just organized, it’s optimized for engagement, innovation, and business growth.

Ready to create a content model? Don’t delay! Get in touch to discover how SilverTech’s content modeling solution can make it happen.

 


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